Cookie Policy

This Cookie Policy explains the cookies and similar storage that Francton Limited, operating as Garisea (“Garisea”, “we”), uses on the partner console at partner.garisea.com: what each one does, how long it lasts, and how you can control it.

It pairs with the Partner Privacy Notice, which explains how we use the data.

A cookie is a small text file that a website stores in your browser. The console also keeps data in your browser's local storage (kept until you clear it) and session storage (cleared when you close the tab). This policy calls all of these “cookies” and treats them the same way.

We use four kinds:

• Essential — sign you in and keep the console secure. Always on (Section 3).
• Preferences and features — remember your choices on this device (Section 4).
• Analytics — show us how the console is used. On by default; you can switch it off at any time (Section 5).
• Error monitoring — tells us when a page fails (Section 6).

The partner console sets no advertising cookies and loads no advertising pixels, and the cookie banner has no Advertising switch.

These are strictly necessary. Without them you can't sign in, save a form, or stay signed in from one page to the next, so you can't switch them off here. Blocking them in your browser breaks the console.

When you sign in or sign up, our bot-protection provider checks that you are a person. The check runs on the provider's own domain and may set its own cookies there.

These remember choices you have made on this device. Clearing them resets the console to its defaults; nothing breaks.

Analytics shows us how partners use the console: which features they reach, where they get stuck, and what to fix first. We collect it under our legitimate interest in running and improving the console, so it is on by default. You can switch it off at any time, and we honour that choice.

Google Analytics 4. Google sets cookies named _ga and _ga_<ID> (up to 2 years) to count visits and sessions. After you sign in, we send Google your partner account ID, never your name, email or phone number, so your visits on different devices count once. We don't use Google Analytics to advertise to you.

Switching it off. Turn off Analytics in the cookie banner (reopen it with Cookie settings in the footer), or send a Global Privacy Control signal (Section 9). Google Analytics then stops for that browser.

Activity on your account. Separately from cookies, we record against your account when you see an upgrade prompt, open a pack page or start a checkout. We use this to run the console and to see which offers partners use, and keep it for 400 days. The Analytics switch doesn't turn this off.

When a page in the console fails, our error-monitoring provider receives the details: the error, the page, your browser and your account ID, so we can find and fix the problem. It also keeps a short replay of the screen just before the error, with all text masked and all images blocked. We rely on our legitimate interest in keeping the console working, so the cookie switches don't cover error monitoring.

Some features rely on other companies that set their own cookies. We don't control those cookies; each company's own policy applies to them.

• Bot protection — runs when you sign in or sign up (Section 3).
• Sign in with Google and web push — if you sign in with Google or allow browser notifications, Google may set its own cookies.
• Images, videos and documents — our media delivery network serves logos, profile images, verification documents, and the photos and videos of vehicles you list. Like any website, it sees your IP address.
• Maps — the location picker on recovery listings uses Google Maps. When the map loads, Google receives your IP address and browser details, the location you pin and any address you type into its search box, and it may set its own cookies.
• Payments — when you pay through our payment provider's checkout, the provider sets its own cookies on its own domain. They never reach partner.garisea.com.

• Cookie settings — the cookie banner appears on your first visit. Reopen it at any time with the Cookie settings link in the footer to turn Analytics on or off.
• Start again — delete the garisea_partner_cookie_consent cookie in your browser and the banner appears again on the next page.
• Your browser — every major browser lets you see, block and delete cookies for each site. Look for “manage cookies” in your browser's help. Blocking essential cookies breaks sign-in.

Switching analytics off doesn't change how the console works for you.

If your browser sends a Global Privacy Control (GPC) signal, we treat it as switching analytics off for that browser. We don't act on the older “Do Not Track” signal, because GPC and the cookie banner cover the same choice.

The partner console is web-only; there is no partner side in the Garisea app. When you use the console in your phone's browser, Sections 3 to 9 apply as normal. The Garisea app for buyers and dealers is covered by the Garisea Cookie Policy.

We update this policy when we add or remove a cookie or a provider. For a material change we show a notice in the console. The “Last updated” date at the top shows the latest version.

Questions about cookies: [email protected], our data protection contact. You can also complain to the Office of the Data Protection Commissioner (Kenya).